Frequently Asked Questions
Q: What are your hours?
A: Please visit our Fitness System Health Clubs App, or our websites, to view hours per location.
Q: Do you offer childcare?
A: Yes! Childcare is open Monday – Saturday 8:30am – 12:00pm and Monday – Friday 4:30pm – 9:00pm.
Q: What is the Annual Maintenance Fee?
A: Please click here to read about it.
Q: Where can I find the class schedule?
A: Class schedules can be found on our App in the FIND A CLASS tile, or on our websites. West Sac Class Schedule
Q: Where can I view my payment history?
A: Through our App, visit the MY ACCOUNT tile and login to your Member Portal. Or login to the portal HERE
Q: How do I freeze or cancel my membership?
A: You must come into your home club to fill out a 30 Day Notice of Cancelation. We do not, under any circumstances, accept cancelations, freezes, or alterations to accounts via email.
Q: What is the fastest way to get my question answered?
A: CALL US!! We have friendly staff waiting to assist you!
West Sac: (916) 371-7900